Terms of service

Last updated: April 2026

Overview

This website is operated by Cicimi. Throughout this website, the terms "we", "us" and "our" refer to Elevate LLC. We offer this website, including all information, tools and services available from this website, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

These Terms of Service apply to all users in the United States and Canada.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before accessing or using our website.

Article 1 — Online Store Terms

By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose, and you must not violate any applicable laws in your jurisdiction. A breach of any of the Terms will result in immediate termination of your services.

Article 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time. We reserve the right to modify or discontinue the Service at any time without notice.

If we cancel or terminate your access to our services for any reason, any orders already placed and paid for will be fulfilled or fully refunded to the original payment method within 10 business days.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

Article 3 — Accuracy of Information

We are not responsible if information made available on this website is not accurate, complete or current. Material on this website is provided for general information purposes only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate or more timely sources of information.

Article 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice until an order is confirmed. Once your order is placed, the price is locked and will not change. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Article 5 — Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction on a case-by-case basis. We reserve the right to discontinue any product at any time.

Article 6 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. If we cancel an order that has already been paid for, a full refund will be issued to the original payment method within 10 business days.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.

Article 7 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or conditions of any kind. Your use of optional tools offered through the website is entirely at your own risk.

Article 8 — Third-Party Links

Certain content, products and services available via our Service may include materials from third parties. Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those websites and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, or products or services of third parties.

Article 9 — User Comments, Feedback and Other Submissions

If you send us specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail or otherwise, you agree that we may, at any time, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence or to pay compensation for any comments.

Article 10 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Article 11 — Errors, Inaccuracies and Omissions

Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice. If an order is cancelled due to a pricing error, a full refund will be issued to the original payment method within 10 business days.

Article 12 — Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the website or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to submit false or misleading information; or to upload or transmit viruses or any other type of malicious code.

Article 13 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products and services delivered to you through the service are provided "as is" and "as available" without any representation, warranties or conditions of any kind.

In no case shall Elevate LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind. Your statutory consumer rights remain unaffected in all cases.

Article 14 — Indemnification

You agree to indemnify, defend and hold harmless Elevate LLC and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Article 15 — Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

Article 16 — Termination

These Terms of Service are effective unless and until terminated by either you or us. If we terminate these Terms of Service, any outstanding orders already paid for will be fulfilled or fully refunded to the original payment method within 10 business days.

Article 17 — Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this website constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

Article 18 — Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Colorado, United States. For Canadian customers, applicable Canadian federal and provincial consumer protection laws also apply. Your statutory consumer rights remain unaffected in all cases.

Article 19 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

Customer Service & Contact

Trade Name: info@cicimi.com
Company Name: Elevate LLC

Company Address: 1600 Glencoe St, Denver, Colorado, 80220, USA

Email: info@cicimi.com
Phone: +1 (720) 3668910
Estimated Response Time: within 24 hours

Customer Service Hours:
Monday – Friday: 9:00 – 17:00 (GMT-07:00)